Frequently asked questions

about Traditional Chinese Medicine and Acupuncture


  • How can Traditional Chinese Medicine help me?
  • What can Traditional Chinese Medicine and acupuncture treat?
  • Are there any side effects of taking Chinese herbs?
  • Is it safe to take Chinese herbs with my other medications?
  • Are animal products used in your Chinese medicine?
  • How should I consume Chinese herbs?
  • How long will it take for them to work?

How can Traditional Chinese Medicine help me?

Traditional Chinese Medicine (TCM) is a natural and more holistic approach to treating ailments and health issues. Rather than turning immediately to Western medicine, Chinese medicine looks to treat the root cause of the illness rather than just offering a prescription.

Herbal therapy is one of the foundational therapies of traditional Chinese medicine. They are used to strengthen, build and support the body or to clear it of excess problems like a cold, fever or acute pain.

What can Traditional Chinese Medicine and acupuncture treat?

Acupuncture is recognized by the National Institute of Health (NIH) and the World Health Organization (WHO) to be effective in the treatment of a wide variety of medical problems.

Eden Clinic can help you with a variety of symptoms, including:

  • Skin: eczema, herpes, psoriasis, acne, fungal infections, hair loss, etc.
  • Addictions to alcohol, drugs, smoking
  • Mental health: stress, anxiety, depression, chronic fatigue, insomnia seasonal affective disorder (SAD)
  • Internal: cold and flu, dizziness, headache, migraine, nausea, gastritis, asthma, bronchitis, diabetes, swelling, colon inflammation (colitis), incontinence, irritable bowel syndrome, urinary tract infections, constipation, heart problems, high blood pressure, etc.
  • Muscles & Skeleton: back pain, arthritis, stiff neck, sciatica, lumbago, joint problems, carpal tunnel syndrome, tennis elbow, sprains, lower back pain, etc.
  • Neurologic Disorders: M.E. pain, trigeminal neuralgia, headache, hiccup, insomnia, paralysis, Multiple Sclerosis, etc.
  • Male sexually related disorders: impotence, premature ejaculation, prostate
  • Reproductive issues: infertility, pelvic pain, Menstrual irregularities, morning sickness, PMS and menopause symptoms, etc.
  • Weight loss

Are there any side effects of taking Chinese herbs?

It is very rare for our patients to experience side effects from herbal prescriptions. These herbs have been in use for thousands of years and treated large populations of people. We only recommend and use the highest quality medicine in our practice and we will explain to you precisely how to take them. Occasionally, you may notice mild stomach upset as your body adjusts to the medicine.

Is it safe to take Chinese herbs with my other medications?

Absolutely. Before providing you with any herbs, we will sit down and review your list of medications during your consultation to ensure there will be no negative herb-drug interactions.

Are animal products used in your Chinese medicine?

In Europe and the UK, it is illegal to use animal parts in Chinese medicine. All of our products are plant-based formulas and come from reputable suppliers.

How should I consume Chinese herbs?

There are some herbs we will want you to take at a specific time or as part of a specific plan, so it’s best that we discuss this with you in person. However, typically we recommend you take Chinese herbs on an empty stomach, about thirty minutes before a meal or 1-2 hours after to improve absorption in the body. In the rare event that your stomach is bothered when doing this, you can take the supplements with a small amount of food or even with a cup of almond or coconut milk.

How long will it take for them to work?

Again, this is dependent on the medication as well as our treatment plan, but you will typically see the herbs working within the first 3-5 days.


  • How does acupuncture work?
  • Does acupuncture hurt?
  • Do you reuse needles?
  • What happens on my first visit?
  • What happens during my consultation and how do I receive treatment?
  • How long will my first consultation and acupuncture treatment take?
  • Is an appointment always necessary?
  • How should I prepare for my first acupuncture treatment?
  • What should I wear to an acupuncture treatment?
  • What should I do after my first acupuncture treatment?
  • How many sessions should I have?
  • Will my health insurance cover the cost of acupuncture?

How does acupuncture work?

Acupuncture helps balance the flow of energy or life force — known as chi or qi (chee) — believed to flow through pathways (meridians) in your body.

The concept of qi is at the heart of Chinese medicine. Qi is the life force and energy within you and all around you. This is reflected in physics which recognises everything is energy or matter. Qi is integral to life, growth, change and wellness.

The human body has more than 2,000 acupuncture points connected by pathways or meridians. If Qi gets blocked, it shows up as an imbalance or illness, which needs to be fixed. By inserting needles into specific points on your body along these meridians, we improve your Qi flow and rebalance your body, leading to improved health.

Does acupuncture hurt?

Not at all! Acupuncture needles are so fine that most of our patients barely even notice them going in and feel little to no pain when they are inserted. Rather, many will find it relaxing and therapeutic. You may feel a tingling or a dull ache when the needles are inserted but you should not experience any significant pain. 

Do you reuse needles?

Absolutely not. All needles are sterile, surgical grade stainless steel and single-use-only.

What happens on my first visit?

Your first visit is for a free diagnostic consultation and if you have made an appointment for acupuncture, your first treatment will be included.

What happens during my consultation and how do I receive treatment?

Our experienced team will use this time to sit down with you, discuss your concerns, and understand your present and past medical conditions and lifestyle. You may also be asked to show your tongue or have your pulse taken.

From there, we will recommend a course of treatments to heal the problem according to the principles of Traditional Chinese Medicine.

How long will my first consultation and acupuncture treatment take?

If time and space permit, we will do both your consultation and the first treatment on the same day. You should typically expect our first appointment with a consultation to take approximately 2-3 hours.

Is an appointment always necessary?

Walk-ins are welcome but our practice can get extremely busy! It’s always best to book an appointment so we can ensure we have plenty of time to see and treat you.

How should I prepare for my first acupuncture treatment?

First and foremost, plan your day accordingly so you are not rushing to the appointment or engaging in stressful activities beforehand. Avoid overbooking yourself on the day of your appointment, as you want to be relaxed during the actual acupuncture treatment.

It is useful to bring a list of medications and supplements you are currently taking. We recommend you eat something light and avoid caffeine before your treatment so you are nice and comfortable.

What should I wear to an acupuncture treatment?

  • It is best to wear loose, comfortable clothing along with shoes that are easy to remove. You will lie on the treatment couch for up to 60 minutes, so it’s important to wear clothing that will be comfortable during this time.
  • If you are seeking treatment for a physical injury or ailment, please wear something that will allow the problem area to be examined easily.
  • You may be asked to remove your clothes (underwear remains) and will be barefoot during the treatment.
  • It is best for women to avoid wearing sports bras.
  • We may use a heat lamp which can make you feel a bit warm.
  • All treatment rooms are semi-private, with privacy curtains separating patients. Large towels will be used to provide appropriate draping and coverage at all times. Rest assured we will do everything to make you feel comfortable.

What should I do after my first acupuncture treatment?

After your treatment, you will likely feel relaxed, sleepy and calm. It’s important that you take care of yourself and rest after your treatment, especially during the first 24 hours. Avoid any strenuous activities and stressful situations. We recommend eating nourishing food (fruits, vegetables, protein) and drinking plenty of water (ideally warm or room temperature). Avoid alcohol and caffeinated drinks as well as cold meals, as this will interfere with your body’s energy flow.

How many sessions should I have?

This can vary from person to person. Some people experience immediate relief; others may take months or even years to achieve results. Chronic conditions usually take longer to resolve than acute ones. Plan on a minimum of a month to see significant changes. Of course, this is wholly dependent on the ailment – infertility, for instance, can take longer. We offer package deals to help save on costs.

Will my health insurance cover the cost of acupuncture?

In many cases – yes! If you have private health insurance, it’s a good idea to check your plan and see if acupuncture is listed as a service your insurance provider will reimburse.  Some insurers or health plans require you to use an acupuncturist that is a member of the British Acupuncture Council and Association of Traditional Chinese Medicine, which Eden Herbs is.

See what our patients say about us

Eden Herbs
Based on 114 reviews
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Greg JohnsonGreg Johnson
20:37 22 Jul 23
I visit Dr Eve and the team at Eden herbs on a regular basis now as it has worked wonders for my health. I have a very physical job and was starting to feel tired, worn out and ageing faster than usual. The treatments of massage, acupuncture and herbal remedies have balanced me physically, mentally and emotionally to the point where I’m no longer tired or feeling down. Chinese medicine is fascinating and truly wonderful. I’d highly recommend speaking to Dr Eve if you don’t feel yourself.
Chunnan FanChunnan Fan
12:41 08 Jul 23
I had been recuperating with Dr. Eve for several months. Chinese herbal medicine and acupuncture treatments made the great improvement. Highly recommended!
Joanna DringJoanna Dring
19:29 07 Jul 23
To help counter the effects of lipoedema, I consulted with Dr. Eve. The positive attitude of Dr.Eve, Irene and team; and treatment (motion acupuncture,cupping along with dietary tips) have resulted in cm loss. (3.5cm, thigh, and nearly 5cm waist, so far) Thanks....
Waseem AhmadWaseem Ahmad
13:44 30 Jun 23
Very helpful
Ashokkumar MehtaAshokkumar Mehta
19:07 21 Jun 23
I Would like to thank Dr Eve and the whole team for their superb treatments and advice.I had sciatica and was sorted after few weekly treatments . II also suffer with a chronic back shoulder and neck pain for many months which is now so much better following the MOTION acupuncture ( by Dr Eve) and massage sessions ( by David) . Dr Eve is so helpful with what to do at home in between sessions. I recommend any of the therepies for whatever your need is, the team here at Eden Herbs are supportive and helpful
Molly GlynnMolly Glynn
10:20 09 Jun 23
Dr Eve and her team at Eden Herbs are truly miracle workers. I went to Dr Eve to try and cope with my ME symptoms that were so debilitating that I was unable to work or socialise. I have been having acupuncture, Chinese massage, taking medicine and herbs for around three weeks now and I already feel so much better. I have had days where I truly felt like my old self again, which is all down to Dr Eve. I would 100000% recommend Eden Herbs to anybody looking to improve their physical or mental well-being. Thank you to Dr Eve and the team ❤️
Iain PrideauxIain Prideaux
19:56 29 May 23
I came across Eve and her team last year when looking at balancing my hormones and hoping to try to conceive after many many years on contraception. After a few failed months of doing so before coming to Eve I was ready to try everything. Eve explained to me how the body works and why my hormones were off and what I could do to get them balanced again. I did four weeks of Chinese herbal tea, acupuncture and reflexology and not only did I balance my hormones but successfully managed to conceive naturally. We have recently welcomed our beautiful baby boy into the world and I honestly feel this wouldn’t have been possible without Eden herbs advice and treatment. I am forever grateful for everything they did for me and my new little family. I recommend Eden herbs to everyone as they offer such a wide variety of treatments, I was still keeping up the reflexology when heavily pregnant! It is a very calming environment and you always leave feeling that bit lighter. Thank you so much for all your help and changing my mindset on how to tune into my body!
Dan JDan J
10:17 29 May 23
Me and my husband have been treated with Dr. Eve clinic for more than a year now. They've been always nice and patient and offer both massage, acupuncture and herbal medicine treatment. My body has been getting improved a lot now.
fiona brownfiona brown
20:44 27 May 23
I visited the clinic to treat burn out. Dr. Eve is wonderful. It was my first acupuncture experience and I felt the improvement straight away. Through attending once a week for treatment I fully recovered and I now attend for maintenance and I look forward to visiting the clinic. Thank you Eve and to all the team at Eden Herbs.
diane martindiane martin
21:23 17 Mar 23
Would like to thank Dr Eve and Irene for your superb treatments and advice. I had suffered with a chronic back problem for many months which is now so much better following the acupuncture and massage sessions. Dr Eve was so helpful with what to do at home in between sessions. I recommend any of the therepies for whatever your need is, the team here at Eden Herbs will get you sorted for sure.
Rachel PereraRachel Perera
14:33 24 Nov 22
I have been visiting Dr Eve for several months now and feel so much better. I am constantly amazed at how she can tell whether I'm tired or low on energy simply by checking my pulse and tongue.My migraine headaches have disappeared, and my energy levels are much improved. At my last session, Dr Eve untrapped my neck which had been causing me severe discomfort.I now go every week and it's guaranteed that I leave Eden Herbs feeling nourished and relaxed. Dr is highly passionate, dedicated and knowledgeable, and I could not recommend her more.
Lauren HinksLauren Hinks
12:05 20 Nov 22
I would personally like to thank Dr Eve, Irene & David for the fantastic service I receive. I have been coming for treatments at Eden herbs for a little over a month now (once a week) after being recommended from Dad & can honestly say it has changed my life.I can feel the benefits continue throughout the week & feel myself calmer, grounded & relaxed in general.They give me tips & tricks of how to treat myself at home in-between sessions which I really enjoy & I have enjoyed researching traditional Chinese medicine.They are experts at what they do, if you are thinking about trying alternative medicines, this is your sign to do it!Thank you Eden Herbs & I look forward to continuing my journey with you.Lauren
11:04 20 Sep 22
Dr.Eve is absolutely fabulous! She puts all her soul and energy into treating her patients and this is evident from the way in which she listens, responds and carries out all her treatments.My elderly aunty started going to her in 2018 and she feels better after every massage. It is as though Dr.Eve can 'see' the pain and targets those areas specifically. Unfortunately due to Covid she was unable to leave the house and she went back to Dr.Eve after about two years. The most amazing thing (apart from the massage itself!) was the fact that Eden Herbs still had our record on file and as we had paid in advance for the massages we were told that we still had one left! We truly appreciated their honesty as we had misplaced the card.Dr.Eve is incredibly caring and thoughtful and she treats all her patients with respect and kindness. Irene and David are equally polite and respectful (e.g. helping my aunty up from her chair when she has been unable to stand up with ease or getting her a footstool to access the massage bed.)We have been very lucky to find their clinic! On the days when my aunty is unwell and unable to attend her appointments, she really misses them and looks forward to her next session. Dr.Eve is always understanding and accommodating - always rearranging with a lot of empathy and kindness, even at short notice!Thank you for all your hard work and kindness!We look forward to seeing you again soon!
tori ahmedtori ahmed
09:37 18 Sep 22
My colleague recommend I come to Eden herbs for a consultation for varies different reasons so I visited the clinic and met Dr Eve who immediately understood me and made me feel seen for the first time in years. Dr Eve has a heart of gold that shines through into her work and passion!! I had my first acupuncture session yesterday and already feel a million dollars. Highly recommend to anyone who needs holistic support with any of their needs! Can’t wait for my next session 🙂
Dimple SimpleDimple Simple
09:59 17 Sep 22
I've joined Eden Herbs for months and found it great place for both clients  and staff. Doctor Eve is such a lovely lady who has great  passion for helping people. What impresses me most is, there are many clients  who  have been with this clinic for more than 10 years. A lady who received  her first treatment here 15 years ago, still comes regularly.  She says, Doctor Eve cares for every single patient  and her body tells.
Louise BarnesLouise Barnes
11:41 29 May 22
After visiting Eden herbs I can highly recommend Dr Eve, Irene & David for the excellent service and the health benefits of their treatments. I strongly recommend a visit to them for health and well-being treatments. I experienced improved overall health, reduced fatigue, reduced aches and pains and improved energy and clarity of thinking! I would suggest that if possible sign up for a package of treatments (at least once a year) to maintain and improve overall health and well-being. I will be 😊
Miss CMiss C
17:12 04 Feb 22
I have been with Eden Herbs for many years now and always had success with their natural and herbal treatments. Doctor Eve, Irene and David are excellent. Doctor Eve has helped me with various injuries and ailments, from problematic skin related to my hormones to muscle injuries. I have a current shoulder injury and have been seeing Dr Eve for 3 months , I have made a huge improvement and am nearly at the end of my treatment. Meanwhile, I am still waiting to hear from my current NHS.I have trust and patience in her treatments and recommendations. I will definitely be listening to her advice and treatment for when I enter the menopause years! I highly recommend her and all the team who I have received treatment from. Thank you Eden Herbs.

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